Slow Replies
The average clinic takes 4+ hours to reply to a Messenger inquiry. By then, the client booked somewhere else.
Built in Cebu · for Cebu clinics
Your clinic shouldn't lose clients
Your clinic shouldn't lose clients
to silence.
OtterFlow builds the system that replies, books, and reminds — so you never miss a Messenger inquiry or a no-show again.
Currently piloting with dental, derm, and aesthetic clinics across Cebu.
Flo replies, books, reminds. You see your clients.
Average reply time
3sec
down from 4+ hours
No-show rate
~8%
down from 28%
Hours back to you
12+/wk
no more weekend admin
The cost of silence
Every week, your clinic loses revenue
Every week, your clinic loses revenue
you don't see.
Forgotten Follow-ups
Inquiries that go quiet are revenue gone forever. Nobody has time to chase 50 conversations a week.
No-shows
20–30% of booked appointments don't show. Without reminders, you lose the slot AND the client.
The system
Here's what Flo handles
Here's what Flo handles
for you — 24/7.
You don't install anything. You don't learn anything. We set it up around your existing Facebook page, your calendar, your team. After 7 days of setup, Flo is running your front desk — and you start seeing more clients walk in.
- 01 Client messages on Facebook Inquiry lands in your Messenger inbox — any hour, any day.
- 02 Flo replies in seconds Services, prices, hours — answered before the client closes the app.
- 03 Flo sends a booking link Your OtterFlow booking page does the rest. Client picks a time that actually fits.
- 04 SMS confirmation, instant Client sees it land on their lock screen the moment they book.
- 05 24-hour + same-day reminders Two SMS nudges. No-shows drop. Slots stay full.
- 06 Post-visit follow-up Brings the client back. Turns one visit into a relationship.
Deliverables
Done-for-you. End-to-end.
Done-for-you. End-to-end.
No app to learn.
- AI-powered instant replies to Facebook Messenger inquiries
- Online booking page that syncs with your existing calendar
- Automatic SMS confirmations the moment a client books
- 24-hour and same-day SMS reminders to cut no-shows
- Post-visit SMS follow-ups to bring clients back
- Monthly performance report showing recovered revenue
- Local Cebu-based support — call us, we pick up
Pricing
Pricing built around recovered revenue,
Pricing built around recovered revenue,
not features.
Two parts to the package — a one-time setup, then a monthly retainer. Both are required: the setup gets you live, the retainer keeps Flo running day and night.
Setup · one-time
₱20,000
paid once, when we launch you- Full system build
- Facebook + OtterFlow booking + SMS integration
- Team training, week-1 hand-holding
- Custom flows for your services
Monthly retainer · ongoing
₱10,000 / month
hosting, AI, SMS — all included- Hosting + AI usage + SMS credits
- Active monitoring · we know before you do
- Monthly performance report
- Ongoing optimization & copy tuning
Ready to map out your numbers?
15 minutes with a real human. We'll show you exactly what your current setup is leaving on the table.
Who it's for
Built for Cebu's
Built for Cebu's
busiest service clinics.
We're piloting with:
Dental clinics
Cleanings, fillings, ortho. Routine recall is where most clinics lose 30% of their lifetime client value.
Dermatology & skincare
Facials, peels, consultations. Inquiry-heavy. The clinic that replies first books the client.
Aesthetic centers
Botox, slimming, laser. High-ticket, decision-sensitive — every silent inquiry is real money walking out.
If you take Facebook inquiries and bookings — and you've ever thought "we need someone to manage this full-time" — that someone is Flo.
Local. Accountable. Real.
We're a small Cebu-based team. Not a Silicon Valley SaaS. Not an offshore agency. We pick up the phone. We know your market.
We know how Cebu clinics actually talk to their clients — because we live here.
You're not buying software.
You're hiring us.
See how much your clinic is losing — for free.
On a 15-minute call we'll walk through your current Messenger response time, no-show rate, and missed-inquiry rate — then show you exactly how much revenue OtterFlow can recover.
Book a 15-minute call 15 minutes. No pitch. Just numbers.