← Back to booking

How Arbtech Refrigeration & Aircon Services uses your details

To book Split-Type AC General Cleaning, Arbtech Refrigeration & Aircon Services collects your name, your email address, your mobile number, your service address and anything you type in the notes box to arrange and manage this appointment.

What each detail is for

  • Your name: to identify your appointment.
  • Your email address: to send your booking confirmation.
  • Your mobile number: to send reminders and let the business reach you.
  • Your service address: because this service is carried out at your address.
  • Anything you type in the notes box: to pass your request to the business.

Who else sees it

To provide the service, it is shared with:

  • Semaphore, SMS gateway (Philippines), receives your mobile number and the text of the message sent to you, to deliver appointment confirmations and reminders.
  • OpenAI, AI assistant provider, receives what you type in the chat, and your name and phone number if you give them, to generate the assistant's replies and take a booking.

Your rights

You can ask to see, correct or remove your details at any time by contacting Arbtech Refrigeration & Aircon Services at arbtech@otterflow.ph. You can also complain to the National Privacy Commission.

Bookings are taken through OtterFlow. See the OtterFlow privacy notice for how the platform itself handles data.

Back to booking