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How Arbtech Refrigeration & Aircon Services uses your details

To book Split-Type AC Freon Charging, Arbtech Refrigeration & Aircon Services collects your name, your email address, your mobile number and anything you type in the notes box to arrange and manage this appointment.

What each detail is for

  • Your name: to identify your appointment.
  • Your email address: to send your booking confirmation.
  • Your mobile number: to send reminders and let the business reach you.
  • Anything you type in the notes box: to pass your request to the business.

Who else sees it

To provide the service, it is shared with:

  • Semaphore, SMS gateway (Philippines), receives your mobile number and the text of the message sent to you, to deliver appointment confirmations and reminders.
  • OpenAI, AI assistant provider, receives what you type in the chat, and your name and phone number if you give them, to generate the assistant's replies and take a booking.

Your rights

You can ask to see, correct or remove your details at any time by contacting Arbtech Refrigeration & Aircon Services at arbtech@otterflow.ph. You can also complain to the National Privacy Commission.

Bookings are taken through OtterFlow. See the OtterFlow privacy notice for how the platform itself handles data.

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